If you need to return your purchase, please, contact us via email uniqantiqhardware@gmail.com

and we will provide you Return Authorization Number.

 

Refund policy

In case of refund, Provide us by the tracking number of a returning item.
Do not forget to point that it is a Return Order and your order ID in a topic of the letter. 



Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.


Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.


If you’ve done all of this and you still have not received your refund yet, please contact us at uniqantiqhardware@gmail.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at uniqantiqhardware@gmail.com and send your item to: 101 Ellis St, Suite 9, 2nd floor, City: Staten Island, State: New York
Country: United States, Zip/Postal code: 10307

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

101 Ellis St
Suite 9, 2nd floor
City: Staten Island
State: New York
Country: United States
Zip/Postal code: 10307


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You will receive a full cost refund during the 7-10 days after an item will be delivered to our stock.


In some cases, we can hold up to 20% restocking fee, if goods need extra packing.
 

Returns

and

Refunds

Warehouse address:

UNIQANTIQ HARDWARE SUPPLY101 Ellis St
Suite 9, 2nd floor
City: Staten Island
State: New York
Country: United States
Zip/Postal code: 10307